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SELLERS

  • Private, secure marketplaces maximize margins.
  • Protect brand integrity and customize choice of buyers.
  • Promote competition between secondary buyers.
  • How do I bid?

    After you review the Listing detail that interests you, click on "Bid Now". Enter your maximum bid, and then click "Confirm".

  • How do I increase my bid?

    Simply visit the listing detail page again, by searching or browsing the site and place another bid, or you can visit your “Current Bids” screen and click to bid from there.

  • How will I know if my bid is no longer winning?

    An automated email will be sent to you, if your bid is no longer winning.

  • How will I know if I win?

    An automated email will be sent to you, as soon as the auction closes, if your bid matches or exceeds the reserve. If your bid is below the reserve, you will be notified within 48 hours also via email.

  • How can I view all bids I've submitted?

    Select "Bid History" after log on to your account.

  • What happens if I change my mind after bidding?

    All bids are legally binding. If you are not 100% certain that you want to purchase the merchandise then please do not bid.

  • What type of bidding process does FreeFlow use?

    When you bid on an auction, you can use our “Proxy Bidding” process.
    The "Minimum Bid" displayed on the bidding page, is the least amount you can bid. However, you can also enter a higher bid that reflects the maximum you're willing to pay for the item. If you choose to place a “Max Bid”, this amount is kept confidential from other bidders. Our automatic bidding software then enters the lowest possible bid for you. If another buyer bids, your bid will automatically be raised to exceed this bid, up until you have reached your maximum.
    You will receive an automated email if you are outbid. You can then log on and increase your bid.

  • Why is my bid increased to my "Max Bid" when my bid was the highest below this?

    If you are the current highest bidder on completion of an auction and you have placed a max bid which is greater than or equal to the reserve price, your bid will automatically be increased up to the reserve price.

    Or if you are the current highest bidder on completion of an auction, and you have placed a max bid which is below the reserve price, your bid will automatically be increased up to your maximum bid.

  • What happens if I bid in the last 10 minutes?

    If you bid in the last 10 minutes of a listing, the close time will be extended 10 minutes. This is called popcorn bidding.